Comments on: The FCC’s a Joke in Your Town. http://blakeseely.com/blog/archives/2005/08/10/the-fccs-a-joke-in-your-town/ If I could put reflection under this header, I would. Wed, 20 Aug 2008 20:31:20 +0000 http://wordpress.org/?v=2.6 By: Terry Richards http://blakeseely.com/blog/archives/2005/08/10/the-fccs-a-joke-in-your-town/#comment-95058 Terry Richards Tue, 19 Feb 2008 17:05:14 +0000 http://blakeseely.com/blog/?p=11#comment-95058 I agree, cell phone taxation is a little wild these days... Sprint is the worst! Terry Richards <a href="http://www.efile.com" rel="nofollow">eFile Taxes</a> I agree, cell phone taxation is a little wild these days… Sprint is the worst!

Terry Richards
eFile Taxes

]]> By: DB http://blakeseely.com/blog/archives/2005/08/10/the-fccs-a-joke-in-your-town/#comment-87391 DB Wed, 10 Oct 2007 00:37:47 +0000 http://blakeseely.com/blog/?p=11#comment-87391 I wish I would have read this before I 'upgraded' my phone last Friday. I went through the same headache asking customer service why these taxes are so high. I was bounced back and forth (4 reps) with them either saying "hmm, I get these calls a lot" or "I know that's the policy and I'm sure its written somewhere on the website" or "can I help you with something else." Funny, because the email confirmation which I have relied on for so many years as the final bill/charge failed to mention one single penny of it. In addition to these bogus taxes, you also pay an $18 'upgrade fee." Why would you have to pay a fee if you were signing a new contract for two years?...just plain greed. If you run into this, there is an option. You can return the ATT phones to a company store within 30 days for a full refund. However, the resetting of the contract is a little tricky. If your contract expired and you don't have a term, the computer doesn't have an option for 0 years (the lowest option is 1)...thus they have to put in a customer service ticket to manually change it. They promised me 4 days to do this. I'm going to wait and see if it actually happens. Stay tough and hold your ground....if we continue to put up with this...we'll be charged for crossing the street. Take care! I wish I would have read this before I ‘upgraded’ my phone last Friday. I went through the same headache asking customer service why these taxes are so high. I was bounced back and forth (4 reps) with them either saying “hmm, I get these calls a lot” or “I know that’s the policy and I’m sure its written somewhere on the website” or “can I help you with something else.” Funny, because the email confirmation which I have relied on for so many years as the final bill/charge failed to mention one single penny of it. In addition to these bogus taxes, you also pay an $18 ‘upgrade fee.” Why would you have to pay a fee if you were signing a new contract for two years?…just plain greed. If you run into this, there is an option. You can return the ATT phones to a company store within 30 days for a full refund. However, the resetting of the contract is a little tricky. If your contract expired and you don’t have a term, the computer doesn’t have an option for 0 years (the lowest option is 1)…thus they have to put in a customer service ticket to manually change it. They promised me 4 days to do this. I’m going to wait and see if it actually happens. Stay tough and hold your ground….if we continue to put up with this…we’ll be charged for crossing the street. Take care!

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